Give me a human, will ya??

Okay…I am over the automated telephone system.  Mr Business (Officially for this post, Bank of America), if you want to make your customers happy, try answering the phone without sending them through a MAZE of automated prompts.  Oh and by the way, when I finally got through to someone human, it was the wrong department…TWICE.  THE WRONG DEPARTMENT??? Even after I answered your  52 “DEPARTMENT SPECIFIC” questions.   

Let this be a lesson for all companies in the future.   There is nothing that can replace good old-fashioned customer service.  Give me a human, will ya!