(An individual walks into an always open office door.)
A problem without a solution is still a problem. The most troubling aspect of being presented a problem without a solution is you have now introduced another problem to me. YOUR PROBLEM!
So my advice to you is obvious. (At least I thought it was.) Use the oldest, most cliché rule before you go to present anyone a problem…BRING POTENTIAL SOLUTIONS with you. It is much more refreshing than the alternative…which by the way is normally just bitching and moaning.
(An individual exits as I want to close my always open office door. As usual, I won’t. I guess that’s MY PROBLEM)